Help & FAQs

You can add your favorite products to your cart or purchase them directly. On the checkout page, you can enter your account information and choose your preferred payment method. After placing your order, you will receive a confirmation email. Please ensure that the email address you entered is correct.

After the order has been paid, an Order Confirmation email will be sent to you. As soon as you place your order, we’re on it – we know you need it fast!

You can contact us as soon as possible after placing your order to modify your order information, and we will process it promptly.

Once your order is shipped, you will receive an email with details about the tracking number to track your package. You can also track the status of your shipment on your Rainbowdgt user account by Tracking Your Order page.

Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking link may not work immediately. And, additional time may be required due to invalid address, customs clearance procedures or other causes. Please be advised that Standard Shipping time may be affected.

Thanks for your patience.

We completely get it, we change our minds too! While we wish could, once an order is placed and shipped, we are unable to alter or cancel it at this time.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

More About shipping info, please visit the Shipping & Delivery page.

Standard shipping normally takes 7-15 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at product). The Shipping & Delivery page contains the standard time for different countries.

Standard shipping normally takes 7-15 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).