Global Support Team—Expert help, before & after sales

Free Worldwide Shipping—Factory direct · No hidden fees

Shipping & Delivery

With quick and simple answers to common questions.

Rainbowdgt deeply understands the importance of receiving printer promptly and in perfect condition and this is why we keeps searching for, and already established solid relationships with these fast, reliable, and secure shipping partners.


  • Shipping Carrier

    We will match the best carrier based on your product model, stock inventory, and shipping address. Specifying a certain carrier is not currently supported.

  • Signature Requirement for Printers

    All packages containing printers (excluding ink, powder, film, and other consumables and accessories) will require your direct signature upon receipt.

  • Tracking Information

    Once shipped, we will send you the carrier information along with the tracking number via email. Please stay tuned and check your package carefully to sign for it in a timely manner.


Shipping for Consumables

Ink, powder and other consumables might be shipped separately from printer due to the limitation of cross-boarder shipping policy. Please contact our customer service to get your tracking number for the second package if needed. Consumable package will not be included in discount orders for aftersale replacement.

Out-of-stock Notification:

If the consumables are out of stock in our local warehouse, we will ship them directly from the factory and it may take up to 20 days for delivery. And You will be notified if your order is affected by this.


Shipping Fee & Time

Rainbowdgt Delivery Time = Processing Time + Shipping Time

Shipping Time

United States (US Warehouse Stock): Estimated delivery within 3–10 business days.

US Orders (If Local Stock unavailable): Shipment from China with an estimated delivery of 15–25 business days.

Europe & Other International Regions: Estimated delivery within 30–50 business days, depending on destination and customs processing.



Package Sample

  • Assembled Parts: The printer's stand, printheads, and ink system are all assembled at the factory by our technicians.

  • Wooden Box Package: The machine is protected by several layers of transparent plastic film and the gap is filled with foam. The wooden box is tightly sealed and secured.

  • Pallet Underneath: Certain models will equip with a pallet at the bottom of the wooden box to facilitate long-distance transportation.


Service for UV Printing

If you have any questions or have specific requests about the package, please feel free to contact our 24/7 online customer service team or email to support@rainbowdgt.com, our professional team would be delighted to offer you best service as best as we can!