Rainbowdgt Remote Expert Service（1 hour）

Service Overview

For customers who have purchased Rainbowdgt printers and are past the 12-month warranty period, we offer an extended warranty service that includes two coverage plans: Remote Expert Support and Hardware Extended Warranty.

Remote Expert Service

Remote Expert service guarantees responses within 24 hours, providing comprehensive remote technical support covering printer hardware/software issues – including system fault diagnosis, routine maintenance guidance, software update support, and operational consultation.

Fee Structure

• 1-hour online technical support package: $50/hour
• 1-month online technical support package: $199/month
• 1-year online technical support package: $499/year

Purchase Requirement

Applicable only to customers who have purchased Rainbhowdgt machines.

Options

Rainbowdgt Remote Expert Service（1 hour）

Rainbowdgt Remote Expert Service（1 month）

Rainbowdgt Remote Expert Service（1 year )