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Peacock 33

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UVR-33

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One Pass Printer for Carton

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SP 120

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SP 400

Frequently Asked Questions

Browse the sections below to find your answers quickly.
If you don't see what you need or just want some extra help, feel free to reach out—we're happy to assist!

General Questions
What materials can UV printer print?

UV printer can print almost all kinds materials, such as phone case, leather, wood, plastic, acrylic, pen, golf ball, metal, ceramic, glass, textile and fabrics etc.

What's the printing cost?

Usually, 1 square meter need cost about $1 printing cost with our good quality ink.

Where can I buy the spare parts and inks?

All spare parts and ink will be available from us during the whole lifespan of printer, or you can buy at local.

Product Questions
Can UV printer print embossing 3D effect?

Yes, it can print embossing 3D effect. Please contact us for more information and printing videos.

Can A3 uv flatbed printer do rotary bottle and mug printing?

Yes, both bottle and mug with handle can be printed with the help of rotary printing device.

Warranty Questions
What about the warranty?

We have 13 months warranty and lifelong technical support, not include consumables like print head and ink dampers.

Technique Questions
Does printing materials must be sprayed a pre-coating?

Some material need pre-coating, such as metal, glass, acrylic for make the color anti-scratch.

What about maintenance of the printer?

The printer has auto-cleaning and auto keep wet system, each time before power off machine, please do a normal cleaning so that keep print head wet.
If you don't use the printer more than 1 week, it’s better to power on machine 3 days later to do a test and auto clean.

Support Questions
How can we start to use the printer?

We will include a detailed manual and instructional videos with the printer package. Please read the manual and watch the videos carefully before operating the machine, and follow the instructions strictly. If you have any questions, our technical support team is available to assist you online via TeamViewer or video call.

Online Tech Support

Is Rainbowdgt 's tech support for free?
Yes, it is free for the first 13 month.
Online free lifetime technical service support

 Tech Support
TimezonePacific Standard Time(PST)
Working Hours 9:00 AM-5:00 PM
Working DaysMonday to Friday

Support Contact Information

Tel: +1 6463622251

Email: afterservice.us1@procolored.com

WhatsApp: +15625660518

Address: Diamond Bar,CA,USA