FREQUENTLY ASKED QUESTIONS
1) What’s your delivery time ?
The delivery lead time is within 7 working days after deposit received.
2) How to pay?
We accept Telegraphic Transfer (T/T) payment, Western Union, Paypal….
If you are able to help us get the visa and also would like to bear the costs involved like flight tickets, food, accommodation, etc, we can send our most excellent technicians to your office, and they will give you a full guidance on installation until you know how to operate the machines.
6) What is Warranty Policy
13 months warranty.
- The problems, caused by machine itself, and there is no damage from a third party, must be guaranteed;
- If the spare parts, due to external voltage instability, are burned, no warranty, such as chip cards, motor coils, motor drive, etc;
- If the spare parts, due to packing and transporting problems, cannot work properly, are secured;
- Print heads are not guaranteed, because we have checked each machine before delivery, and print heads cannot be damaged by other things.
All Rights Reserved
Address: 6th floor,dongbao building, 19# dongbao road, Songjiang district, Shanghai City, China
6th floor,dongbao building, 19# dongbao road, Songjiang district, Shanghai City, China
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Wewill try our best to respond to you within an hour during our working hours : Monday – Saturday,
9 a.m. – 8:30 p.m. IST